AR Batch CM Processing: Balance cannot be adjusted in Batch CM Processing

Issue:
User is unable to perform CM Processing for particular document number due to amount is zero. When checking Customer A/R Status, there is still balance for the invoice.

AR Batch PR Processing: Unable to process PR. Message ‘This document is currently being processed…’ appearing when selecting document number.

Issue:
The user is unable to proceed processing transaction for a customer due to message appearing (‘This document is currently being processed in a different transaction. Please choose another document.’) when selecting document number.

AR Batch CM Processing: User received DBPROCESS Message During Batch CM Processing

Issue:
The user receives message ‘DBPROCESS is dead or not enabled’ during Batch CM Processing and would like to verify if transaction is successfully processed.

Customer A/R Status: CM Transaction for SR with Reference Reflected in Customer AR as UNC

Issue:
The user is wondering why the CM (Credit Memo) transaction for SR (Sales Return) with Reference went to Customer A/R status as UNC instead of applying it under the reference invoice in SR.

AR Batch CM Processing: Invalid Login

Issue:
The user encounters error when opening custom activity AR Batch CM Processing. The error only appears on the users machine. Copying of ERIC 5.2 folder from other machine still does not fix the issue.

AR Batch PR Processing: Database Error - Row changed between retrieve and update...

Issue:
User encountered error upon performing AR Batch PR Processing.

Transaction Processing: Error on Batch Update [batch no.]

Issue:
User encountered error messsage ’3902 The COMMIT TRANSACTION request has no corresponding BEGIN TRANSACTION.’ when performing Batch Update of DM under Transaction Processing.

Customer A/R Status: Issue with Retuned Check (RC)

Issue:
Customer A/R status is incorrect due to issue with RC transaction. Entry is erroneous due to transaction code UNO is not removed from the report.

AR Batch OR Processing: Transaction Deadlocked

Issue:
User receives message: ‘Transaction (Process ID ) was deadlocked on lock resources with another process and has been chosen as the deadlock victim. Rerun the transaction.’ when performing AR Batch OR Processing.

AR Batch Offsetting Processing: Unable to offset UNC/ONO

Issue:
User is unable to perform offsetting for a particular customer due to amount available is zero.