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Tuesday, July 19, 2011

AR Batch CM Processing: Invalid Login

Issue:
The user encounters error when opening custom activity AR Batch CM Processing. The error only appears on the users machine. Copying of ERIC 5.2 folder from other machine still does not fix the issue.



Cause:
This is usually due to the access rights for the ERIC folder.



Solution:
1. Right click on ERIC 5.2 folder (usually in c:\eric 5.2) and select properties.
2. Go to Security tab and check if user has access to the folder.
3. Provide access for the user then apply to subfolders.


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